![]() If you have any questions or you need our help don't hesitate to contact our support system. Some game servers have (.DLL/.EXE/.BAT) files blocked by default due to security reasons, in those cases open a support ticket and they can give you permissions for those files.Finally, choose Logon Type as Normal and provide a valid username and Password. In the Site Manager, go in the General tab and select SFTP in Protocol. Then go to File and click the Site Manager option. When you enter the host: you need to put `sftp://` before it so it looks like `s` The username and password will remain the same. We asked customer to fix the error using these simple steps. ![]() Download it & save it somewhere you remember. REMEMBER your password you need it in a minute. Set to use authorisation by Key File For me I had to go into cPanel and then create a key. If the game panel says SFTP instead of FTP you need to connect slightly differently. Set Filzilla to SSH/SFTP using the site manager. Go into File->Site Manager->New Site and the option is found there. On the left window, it's your computer and on the right window it's your server, you can upload or download files/folders from one to another by dragging the files/folders from one window to the other. Then go to File and click the Site Manager option. Ive been trying to connect to the server but these error Could not connect to server keeps on coming. Open Filezilla application you installed on your computer and place your server FTP, PORT, Username and Password like example below and press QuickConnect in FileZilla: use File -> Site manager and try setting the encryption option to only use plain FTP (insecure) or Use explicit FTP over TLS if available. We asked customer to fix the error using these simple steps.Then on your router, port forward 50000 - 50100 to the server IP locally. Then go to Passive Mode Settings, I checked 'Use Custom Port', and entered in the Range 50000 - 50100. Go to your CLIENT AREA and find your Username and Password like the example below. Go to Edit > General settings, Listening port should be the one your using, in this case 14147.Go to your GAME PANEL and find your server FTP IP and PORT like the example below.Download Filezilla FTP or any other FTP program of your choice and install it on your computer.This guide will help you on how to connect to your server FTP.
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